Contact Us

For product enquiries and existing customer queries our teams are here to help you.

If your question relates to life, individual pensions or investments: If your question relates to company pensions:
Write icon Write: Clerical Medical
PO Box 28121
15 Dalkeith Road
Edinburgh
EH16 9AS
Write icon Write: Clerical Medical
PO Box 28121
15 Dalkeith Road
Edinburgh
EH16 9AS
Call icon Call: IFAs: 0345 606 2266
Policyholders: 0345 788 3333
If calling from overseas: +44 1179 290290
We may record your call for quality and training purposes.
Call icon Call:0345 603 6770
If calling from overseas: +44 1179 290290
We may record your call for quality and training purposes.
Email icon Email: cmig.policyholder@clericalmedical.co.uk
IMPORTANT: Only use email for general enquiries as your message is not secure.
Email icon Email: gps@clericalmedical.co.uk
IMPORTANT: Only use email for general enquiries as your message is not secure.

Making a death claim

If your query relates to making a claim after a death, please contact us as below:
Community Description Contact Number
Clerical Medical Individual Products Policyholders 0345 7883333
Clerical Medical Individual Products Independent Financial Advisers 0345 6062266
Clerical Medical Individual Products Annuity Customers 0345 9825329
Clerical Medical Group Products All Customers 0345 6036770

Hong Kong office

For policy queries or further information, please contact our Hong Kong office:
Write icon Write: Scottish Widows Limited, Hong Kong Branch
Unit F, 6/F
Neich Tower,
128 Gloucester Road,
Wan Chai, Hong Kong
Telephone icon Call: +852 2956 1288

Hong Kong Representative: Scottish Widows Limited, Hong Kong Branch, Unit F, 6/F Neich Tower, 128 Gloucester Road, Wan Chai, Hong Kong. Telephone +852 2956 1288.