Contact Us
For product enquiries and existing customer queries our teams are here to help you.
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Write to us:
Clerical Medical
PO Box 24165
69 Morrison Street
Edinburgh
EH3 1HDCall us on:
IFAs: 0345 606 2266
Policyholders: 0345 788 3333
If calling from overseas: +44 1179 290290
We may record your call for quality and training purposes.Email us at:
cmig.policyholder@clericalmedical.co.uk
IMPORTANT: Only use email for general enquiries as your message is not secure. -
Write to us:
Clerical Medical
PO Box 24165
69 Morrison Street
Edinburgh
EH3 1HDCall us on:
0345 603 6770
If calling from overseas: +44 1179 290290
We may record your call for quality and training purposes.Email us at:
gps@clericalmedical.co.uk
IMPORTANT: Only use email for general enquiries as your message is not secure.
Making a claim
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If you need to let us know that someone has died, please complete the secure online form on our Scottish Widows website. Here you can access the form.
Get in touch by post:
Alternatively, you can also get in touch by post by printing off this form (PDF, 56KB), complete it by following the guidance at the top, and then post it to us at:
Clerical Medical
PO Box 24165
69 Morrison Street
Edinburgh
EH3 1HDOr visit your nearest Lloyds Bank, Halifax or Bank of Scotland Branch for further help or to ask them to print off the form above for you, if you are unable to.
Call us on:
Clerical Medical Individual Products Policyholders 0345 7883333
Clerical Medical Individual Products Independent Financial Advisers 0345 6062266
Clerical Medical Individual Products Annuity Customers 0345 9825329
Clerical Medical Group Products All Customers 0345 6036770
Hong Kong office
For policy queries or further information, please contact our Hong Kong office:
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Write to us:
Scottish Widows Limited,
Hong Kong Branch
Unit F, 6/F
Neich Tower,
128 Gloucester Road,
Wan Chai, Hong KongCall us on:
Hong Kong Representative: Scottish Widows Limited, Hong Kong Branch, Unit F, 6/F Neich Tower, 128 Gloucester Road, Wan Chai, Hong Kong. Telephone +852 2956 1288.